Processing Time
Once your order is received, our warehouse team begins preparing it within one business day. Please allow up to 48 hours for your order to be dispatched. Our team works diligently to ensure your items are packed securely and handed over to our delivery partners as quickly as possible.
Estimated Delivery Time
We offer reliable shipping across Thailand with the following estimated timeframes:
- Bangkok & Greater Bangkok: 1–2 business days
- Other Provinces: 2–3 business days
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can track your package directly on the Link. Please allow a few hours for the tracking information to update in the system after you receive your code.
Delayed Deliveries
While we strive for on-time delivery, please note that delivery times may be slightly extended during public holidays or extreme weather events. Yangoods will do our best to help expedite the process; however, we are not responsible for delays caused by the courier service.
Lost or Missing Packages
If your tracking status shows “Delivered” but you have not received your package, we recommend contacting the courier service directly for the fastest resolution.
If you are unable to resolve the issue with the carrier, please reach out to us at [email protected] or message us via our Line official account — we are here to help.